Better Living Health and Community Services and Better Living at Thompson House 250+ staff, are the roots of our organization. Our dedicated team of employees work relentlessly and passionately to ensure the best possible care for our clients, members, residents, and volunteers.
President and CEO
Sonya joined Better Living Health and Community Services in 2000 as the Supervisor, Homemaking Services. Since joining Better Living, Sonya has taken responsibility for the Meals on Wheels, Transportation and Four Seasons Connections program, while still leading the Personal Support/Homemaking department. Prior to Better Living, Sonya has held positions at Community Home Assistance for Seniors and Aurora Resthaven. With 21 years of experience in the long-term healthcare sector, a Bachelor of Science in Life Sciences, and a Bachelor of Arts in Gerontology from McMaster University, Sonya is a strong contributor to the organization’s high level of care and professionalism.
Vice President, Community Services
Beth Stern has had a long, rich history in social services, with 30+ years of practice/management experience. Beth began her career at St. Christopher House, coordinating meals on wheels and assisting in developing the home support department for 5 years. A 2-year stint in Resource Development at St. Christopher House led to an interest in managing and developing resources for community-based services. From there, she worked at Mid-Toronto Community Services supervising and building that agency’s volunteer base. For the past 15 years, she has devoted her time to Meals on Wheels and More, working as the Executive Director. In 2009, Beth took the lead in integrating Meals on Wheels and More with Better Living at Thompson House. Today, with Beth’s broad range of expertise, she is Better Living’s Vice President of Community Services where she is responsible for Meals on Wheels, Transportation, In-Home Services, and our Home Maintenance programs. Beth leads in managing change in an ever-changing social service landscape while ensuring that the needs of clients in the community remain paramount.
Vice President, Finance and Administration
Bill Trenbeth joined Better Living in 2011 as Director of Finance. Bill is a Certified Management Accountant with over 20 years of experience in charities, non-profit trade associations and government, most recently at the Easter Seals Ontario. His experience ranges from strategic planning, budgeting, financial analysis, IT, and corporate services. at Better Living, Bill provides strategic and operational support and oversees all aspects of corporate accounting, including compliance with funders’ reporting standards.
Vice President, Vice President Health and Wellness Services
As Vice President of Community Development, Dena is responsible for the community development, engagement, social work and hospice division of Better Living.
Since joining the organization in 1998, Dena has taken on roles with increasing responsibility and leadership. She is a creative and innovative leader with more than 17 years of leadership experience in the healthcare and community sector. Her commitment to clients and community partners has earned the respect of her colleagues and peers. She shares and promotes Better Living’s vision, that our community will experience a better quality of life.
Dena received an Applied Health Sciences Entrance Scholarship in 1993 and went on to complete an Honours Bachelor of Arts in Recreation and Leisure Studies, Therapeutic Recreation Specialization, Gerontology Minor Co-operative Education from the University of Waterloo in 1998. Dena has completed several management and supervisory courses and is currently pursuing a post-graduate certificate in Community Engagement Leadership and Development from Ryerson University.
Senior Vice President, Community Services
Kristen Caballero joined Better Living in 2012 as Vice President of Quality Improvement and Performance. With a background in health services coupled with a Kinesiology and Health Sciences degree from York, Kristen is committed to creating and maintaining an environment focused on quality and innovation. Kristen is the driving force behind innovation and improvement, spearheading the CARF International accreditation process at Better Living, which establishes standards to guide service providers to help improve organizational performance.