Better Living Health and Community Services and Better Living at Thompson House 250+ staff, are the roots of our organization. Our dedicated team of employees work relentlessly and passionately to ensure the best possible care for our clients, members, residents and volunteers.
Vice President, Community Services
Beth Stern has had a long, rich history in social services, with 30+ years of practice/management experience. Beth began her career at St. Christopher House, coordinating meals on wheels and assisting in developing the home support department for 5 years. A 2-year stint in Resource Development at St. Christopher House led to an interest in managing and developing resources for community-based services. From there, she worked at Mid-Toronto Community Services supervising and building that agency’s volunteer base. For the past 15 years, she has devoted her time to Meals on Wheels and More, working as the Executive Director. In 2009, Beth took the lead in integrating Meals on Wheels and More with Better Living at Thompson House. Today, with Beth’s broad range of expertise, she is Better Living’s Vice President of Community Services where she is responsible for Meals on Wheels, Transportation, In-Home Services, and our Home Maintenance programs. Beth leads in managing change in an ever-changing social service landscape while ensuring that the needs of clients in the community remain paramount.
Vice President, Finance and Administration
Bill Trenbeth joined Better Living in 2011 as Director of Finance. Bill is a Certified Management Accountant with over 20 years of experience in charities, non-profit trade associations and government, most recently at the Easter Seals Ontario. His experience ranges from strategic planning, budgeting, financial analysis, IT, and corporate services. at Better Living, Bill provides strategic and operational support and oversees all aspects of corporate accounting, including compliance with funders’ reporting standards.
Vice President, Community Development
As Vice President of Community Development, Dena is responsible for the community development, engagement, social work and hospice division of Better Living.
Since joining the organization in 1998, Dena has taken on roles with increasing responsibility and leadership. She is a creative and innovative leader with more than 17 years of leadership experience in the health care and community sector. Her commitment to clients and community partners has earned the respect of her colleagues and peers. She shares and promotes Better Living’s vision, that our community will experience a better quality of life.
Dena received an Applied Health Sciences Entrance Scholarship in 1993 and went on to complete an Honours Bachelor of Arts in Recreation and Leisure Studies, Therapeutic Recreation Specialization, Gerontology Minor Co-operative Education from the University of Waterloo in 1998. Dena has completed several management and supervisory courses and is currently pursuing a post graduate certificate in Community Engagement Leadership and Development from Ryerson University.
Program Manager, Thompson House
Jackie has been with our organization since 1995. Upon her arrival to Thompson House, Jackie brought over 10 years of working experience in two Long Term Care facilities in the GTA. Jackie is responsible for the overall operation of the Program Department which includes managing a variety of recreational programs as well as overseeing the spiritual and volunteer programs.
Vice President, Quality Improvement and Performance
Kristen Caballero joined Better Living in 2012 as Vice President of Quality Improvement and Performance. With a background in health services coupled with a Kinesiology and Health Sciences degree from York, Kristen is committed to creating and maintaining an environment focused on quality and innovation. Kristen is the driving force behind innovation and improvement, spearheading the CARF International accreditation process at Better Living, which establishes standards to guide service providers to help improve organizational performance.
Senior Vice President, Community Services
Sonya joined Better Living Health and Community Services in 2000 as the Supervisor, Homemaking Services. Since joining Better Living, Sonya has taken responsibility for the Meals on Wheels, Transportation and Four Seasons Connections program, while still leading the Personal Support/Homemaking department. Prior to Better Living, Sonya has held positions at Community Home Assistance for Seniors and Aurora Resthaven. With 21 years of experience in the long term health care sector, a Bachelor of Science in Life Sciences, and a Bachelor of Arts in Gerontology from McMaster University, Sonya is a strong contributor to the organization’s high level of care and professionalism.
Vice President, Better Living Centre
Virginia Fierro, Vice President of the Better Living Community Centre, has been with Better Living since 2009. With a diverse portfolio in the health, recreation and fitness sector, communications, and nutrition, Virginia feels passionate about leading the team for the continual advancement and improvement of the Better Living community. She’s committed to facilitating an open and innovative environment in which staff can thrive in and a place that community members can be proud of. Since joining the team she has focused her efforts in healthcare management, fundraising and strategic planning, helping Better Living to flourish.
William A. Krever
President and CEO
William Krever joined Better Living Health and Community Services in 1986 as the Director of E. P. Taylor Place. Bill was promoted to the position of President and Chief Executive Officer in 1991. With 28 years of experience and a degree in Applied Geography from Ryerson, a Certificate in Gerontology and a Certificate in Not-for-Profit Management, Bill provides strategic leadership to Better Living and is a strong contributor to the organizations high level of care and professionalism. Bill has led Better Living through many changes and new initiatives within the healthcare sector and has also held many leadership positions within provincial and national organizations including the Older Adult Centres Association of Ontario and the Active Living Coalition for Older Adults.