Better Living Health and Community Services and Better Living at Thompson House 250+ staff, are the roots of our organization. Our dedicated team of employees work relentlessly and passionately to ensure the best possible care for our clients, members, residents, and volunteers.
President and CEO
Sonya joined Better Living Health and Community Services in 2000 as the Supervisor, Homemaking Services. Since joining Better Living, Sonya has taken responsibility for the Meals on Wheels, Transportation and Four Seasons Connections program, while still leading the Personal Support/Homemaking department. Prior to Better Living, Sonya has held positions at Community Home Assistance for Seniors and Aurora Resthaven. With 21 years of experience in the long-term healthcare sector, a Bachelor of Science in Life Sciences, and a Bachelor of Arts in Gerontology from McMaster University, Sonya is a strong contributor to the organization’s high level of care and professionalism.
Vice President, Community Services
Beth Stern has had a long, rich history in social services, with 30+ years of practice/management experience. Beth began her career at St. Christopher House, coordinating meals on wheels and assisting in developing the home support department for 5 years. A 2-year stint in Resource Development at St. Christopher House led to an interest in managing and developing resources for community-based services. From there, she worked at Mid-Toronto Community Services supervising and building that agency’s volunteer base. For the past 15 years, she has devoted her time to Meals on Wheels and More, working as the Executive Director. In 2009, Beth took the lead in integrating Meals on Wheels and More with Better Living at Thompson House. Today, with Beth’s broad range of expertise, she is Better Living’s Vice President of Community Services where she is responsible for Meals on Wheels, Transportation, In-Home Services, and our Home Maintenance programs. Beth leads in managing change in an ever-changing social service landscape while ensuring that the needs of clients in the community remain paramount.
Vice President, Finance and Administration
Bill Trenbeth joined Better Living in 2011 as Director of Finance. Bill is a Certified Management Accountant with over 20 years of experience in charities, non-profit trade associations and government, most recently at the Easter Seals Ontario. His experience ranges from strategic planning, budgeting, financial analysis, IT, and corporate services. at Better Living, Bill provides strategic and operational support and oversees all aspects of corporate accounting, including compliance with funders’ reporting standards.
Vice President, Community Development
As Vice President of Community Development, Dena is responsible for the community development, engagement, social work and hospice division of Better Living.
Since joining the organization in 1998, Dena has taken on roles with increasing responsibility and leadership. She is a creative and innovative leader with more than 17 years of leadership experience in the healthcare and community sector. Her commitment to clients and community partners has earned the respect of her colleagues and peers. She shares and promotes Better Living’s vision, that our community will experience a better quality of life.
Dena received an Applied Health Sciences Entrance Scholarship in 1993 and went on to complete an Honours Bachelor of Arts in Recreation and Leisure Studies, Therapeutic Recreation Specialization, Gerontology Minor Co-operative Education from the University of Waterloo in 1998. Dena has completed several management and supervisory courses and is currently pursuing a post-graduate certificate in Community Engagement Leadership and Development from Ryerson University.
Vice President, Quality Improvement and Performance
Kristen Caballero joined Better Living in 2012 as Vice President of Quality Improvement and Performance. With a background in health services coupled with a Kinesiology and Health Sciences degree from York, Kristen is committed to creating and maintaining an environment focused on quality and innovation. Kristen is the driving force behind innovation and improvement, spearheading the CARF International accreditation process at Better Living, which establishes standards to guide service providers to help improve organizational performance.
Vice President, Better Living Centre
Virginia Fierro, Vice President of the Better Living Community Centre, has been with Better Living since 2009. With a diverse portfolio in the health, recreation and fitness sector, communications, and nutrition, Virginia feels passionate about leading the team for the continual advancement and improvement of the Better Living community. She’s committed to facilitating an open and innovative environment in which staff can thrive in and a place that community members can be proud of. Since joining the team she has focused her efforts in healthcare management, fundraising, and strategic planning, helping Better Living to flourish.
Director of Development, Better Living Charitable Foundation
Deborah joined the Better Living Charitable Foundation in 2017 as she was passionate about sharing the important mission of exceptional programs and services for seniors with community-minded donors. Tasked with building upon the existing fundraising plan for Better Living Community Services and Better Living at Thompson House, Deborah is also responsible for creating a fund development program for the newly opened Margaret Bahen Hospice for York Region and Doane House Community Hospice.
As a Certified Fundraising Executive, Deborah has raised millions of dollars for a variety of charities including the Collingwood General & Marine Hospital Foundation, Campbell House Hospice and Big Brothers Big Sisters. Her expertise is in planned giving and helping donors to fulfill their philanthropic goals while supporting our community members who rely on Better Living and Hospice care. Deborah is an alumni of Georgian College’s Post Graduate Fundraising and Resource Development program and is honoured to be a part of the Better Living family.